Case Study: UX Design - Managing Sponsor Articles
Project
The task was to design screens allowing customer admins and internal customer success teams to submit, approve and alter content articles.
Built in SKETCH
Low fidelity user interaction to capture business rules and flow
High fidelity layouts for final business approval
Business Leads reviewed for final approval
Output to Invision and used for User Testing and presentations to beta sponsor testers
DEV TEAM during sprints
Content
Adding content based on team state ( roles) along with editing the content elements with a menu dropdown ( upper right of each card)
Content Order
Simple interface with drag and drop functionality. Worked for both desktop and mobile user cases.
General Information
Every allowed Sponsor attribute was made available on this screen, along with a hubspot connected email trigger that would send an email automatically to a particular team member based on the customer interaction with the screen.
Tagging sponsor pages
A primary search tag and 4 alternative tagging criterial set by company admins
Team Assignment
As new team members were added, UI was added to allow admins to change roles of each team member